THE ECA(SA)’S ELECTRONIC CERTIFICATE OF COMPLIANCE – AS EASY AS 1-2-3
The ECA(SA)’s IT Manager, Steville Hattingh, developed an electronic Certificate of Compliance to meet the needs of the electrical industry in South Africa. The e-CoC makes easy the tasks of completing, storing and retrieving CoCs.
The IT department provides support for users of the electronic CoC (e-CoC) and answers users’ questions such as how to purchase e-CoCs and access the e-CoC platform; and also helps end-users should information not display correctly.
All queries sent to IT support are usually resolved the same day, says Hattingh, adding that the ECA(SA) IT support also interacts with regional administrators when required.
He says that he is also asked more general questions, such as how the e-CoC compares to the ‘usual’ CoC and whether any special software is required to use the platform.
“Regular users of the e-CoC also sometimes report minor bugs that are preventing from performing certain tasks and sometimes they suggest possible new features. Issues are investigated as soon as I receive them and new features are implemented once approved by the e-CoC task team,” he says. These include performance enhancements, stability improvements and the implementation of new features.
“The e-CoC is an ongoing long-term project that evolves as technology demands or as regulations may require. Users of the e-CoC can be assured that they will always have the latest up-to-date Certificate of Compliance in their possession,” he concludes.
Cecil Lancaster, the Regional Director of the Bosveld region, demonstrates the e-CoC’s functionality to members and shows them where to insert information and how to complete the document in about five minutes. His easy-to-follow tutorial shows that the e-CoC is as easy as 1-2-3.
To make it even easier, the ECA(SA) provides five free samples for each member for testing purposes. For your free samples, contact your closest regional office.
Once you’ve done that, you can follow Cecil Lancaster’s step-by-step tutorial by clicking on the following link: